All general informationDetails
Dear guests & friends of Das Walchsee Sportresort!
From 28 May 2021 Das Walchsee Sportresort will be there for you with full vigor and a comprehensive hygiene and safety concept.
So that you do not have to worry about your vacation and spend a carefree time with us, we have flexible cancellation conditions for you:
- Free cancellation until 14 days before arrival.
Furthermore, a free cancellation is valid at any time in the event of the following:
- You yourself or one of your fellow travelers are/is Covid-19 positive tested (presentation of a positive test)
- You yourself or one of your fellow travelers are/is a K1 or K2 person (presentation of an official certificate)
- Travel warning for the federal state of Tyrol or the country of Austria
- State quarantine obligation for return travelers from the federal state of Tyrol or country of Austria
Please do not hesitate to contact us.
Stay healthy and see you soon!
Your team from the Das Walchsee Sportresort
- For your arrival you need a negative test (antigen or PCR test), a vaccination certificate or a convalescence certificate
- We welcome you and are glad that you are here - with a lot of distance and without shaking hands
- We register you automatically and without complications at check-in
- For the protection of you and our staff Plexiglas screens at the reception and at the bar
- Upon arrival you will find your room sealed: Your room is freshly cleaned and disinfected for you
- Information on travel regulations can be found here: for Austria and Germany
- Flexible cancellation conditions for your vacation planning
- Sufficient seating as well as space between the tables for you
- Indulgence is not neglected - Covid specifications are adhered to for meals and buffets
- Regular disinfection and spit protection at the buffet area
- Wearing disposable gloves or disinfecting your hands at the buffet area
- Fancy a nightcap? Our hotel bar is open for you daily until 22.00 hrs.
- The whole Move & Relax area is open for you
- Spacious fitness and wellness area with outdoor lounging possibilities - enough space for everyone
- Observance of all prescribed personal restrictions and compliance with the legal minimum distance in all areas
- Experience a relaxing massage offer and soothing cosmetic treatments in compliance with the valid safety and hygiene standards
- Participation in the varied group training plan - registration directly at the Move & Relax reception desk
- Guided outdoor activities
- Cleanliness concept was once again adapted to a higher level
- Safety and hygiene concept refined again with our company physician and Covid representative
- Increase in cleaning and disinfection intervals with Diversey products
- Numerous disinfection dispensers installed throughout the building
- Uncomplicated, free antigen testing option directly in the hotel
- Test yourself conveniently in your room - without waiting times: PCR gargle test possibility from SGS INSTITUT FRESENIUS Diagnostiklabor GmbH for € 35.00 possible at our hotel. The result will be sent directly to your cell phone.
- Regular testing of employees
- Ongoing staff training regarding safety and hygiene concept
- Rooms are continuously ventilated
- Distances are marked by floor markings
- If you do not feel well or suffer from symptoms of illness, please stay at home
- We ask you to comply with the Covid 19 measures on your own responsibility
- Masks and disinfectants are available at the reception desk
- The green passport is valid with us