Reopening: June 19, 2020

Dear guests!

Longing for mountains and lakes? We are happy to announce that we have started the summer season since June 19, 2020, observing a safety and hygiene concept. We have summarized the most important information and measures for you here.

Hotel operation:
Opening: June 19, 2020

Move & Relax area:
Opening: June 19, 2020

Hygiene and safety measures:

  • Keep at least 1 meter away from other people except people from the same household or fellow travelers in the same apartment.
  • Reserve in advance if possible. Reduce traffic jams at the reception and in the restaurant.
  • Pay contactless if possible. Pay the invoice preferably with a card.
  • Follow the instructions of the employees.
  • Avoid shaking hands and hugs.
  • Wash hands several times a day with soap and water for at least 30 seconds.
  • Avoid touching the face with uncleaned hands.
  • Sneeze or cough in the crook of the arm or in a handkerchief.
  • Do not travel if there are signs of illness. If there are signs during the stay, contact the host.

None of us expected the current situation. Everyone is affected and unsettled by the consequences of the corona virus. So that you can experience your summer vacation, we don't give uncertainty a chance - we offer you a lot of security and a ray of hope for the time afterwards, especially during this time. We offer a rebooking guarantee and free cancellation options for your summer vacation. One thing is certain: you can enjoy your natural experience with us again.

So that you can spend a carefree holiday with us, we have adapted our cancellation rules* for you:

  • Free cancellation possible up to 7 days before arrival
  • From 6 days before the start of the trip, we allow ourselves to charge 90% in the form of a travel voucher for the vacation. You will receive a credit for your next vacation with us.

We are here for you and look forward to your call or message!

 You can reach us Monday to Friday from 7.30 am to 10 pm.
+43 5374 5331 |

*valid until September 6, 2020

You might also be interested in


Current brochures & leaflets

Give away a gift voucher
Newsletter subscription
Novelties, offers and news of the Pletzer Resorts
made with passion by GO.WEST GO.WEST Communications GmbH